Refund policy
No refunds. You pay for the time consumption used to clean your home.
If you are not satisfied with your cleaning tech; please stop the service & reach out to us.
Valuables
Please ensure valuables are in a safe place before cleaning tech arrives.
ITSMYWAND-CLEANING is not responsible for lost or misplaced items
Supply policy
To avoid any possibility of contamination; cleaning clients must supply their own mop , broom or any “ special request “ cleaners .
You can purchase these items @ https://itsmywand-cleaning.com/shop-residential-cleaning-supplies/
Climb policy
To avoid injuries ; cleaning techs do not climb higher than a 4 foot step stool .
IMAGE POLICY
Cleaning techs are required to take before & after pics .
These pictures are used as” proof of service ” and ” proof of our works ”
“Proofs of our work ” are shared across various social network platforms & within our website.
For your privacy & protection ; we never reveal names or addresses. If you prefer your images not be shared publicly; kindly let us know.